Meridian
Web applicationAn operations platform concept for logistics teams who currently run scheduling across three spreadsheets and a group chat.
- Product strategy
- UX architecture
- Web application
- Backend
Every business runs on a handful of processes that have outgrown their tools. An application is worth building when the process is stable and the cost of doing it manually is visible.
Technology
The problem
Critical operations live in spreadsheets, chat threads and one person's memory. Nobody can see the state of the business without asking someone.
Off-the-shelf software gets bought to fix it, then bent so far out of shape that the workaround becomes the system.
Our approach
We map the real workflow — including the exceptions people handle informally — and design an application around it.
The goal is fewer steps, visible state, and a system your team trusts enough to stop keeping a private copy.
Capabilities
Workflow mapping and process design
Complex, data-dense interface design
Role-based access
Real-time and collaborative features
Reporting and dashboards
Integration with existing systems
Resilience and offline considerations
Deliverables
Scoped per engagement — this is the shape of it, not a fixed package.
Process
Six stages, adapted to the shape of this particular engagement.
Understand the business, the users and the constraint that actually matters.
Turn ambiguity into a scoped direction — what gets built, and what does not.
Structure the experience, then the interface and the visual system.
Engineer the product, its integrations and its content model.
Deploy, instrument, test against real usage.
Measure, improve and extend once reality has an opinion.
Related work
Internal concepts and prototypes that exercise this capability. Labelled, because they are not client engagements.
Sometimes not, and we will say so. Custom pays off when the workflow is specific to how you compete.
Usually yes — accounting, CRM, ERP and messaging tools all expose APIs. We check availability during discovery.
Related capabilities
Next step
Tell us the situation in a couple of sentences. We will come back with what we would do first, and whether we are the right people for it.